Policies

RETURNS

Our policy lasts 30 days. If more than 30 days have passed since your purchase, unfortunately we cannot offer refunds or exchanges.

To be eligible for a return, your item must be unused and in the condition you received it. It must also be in its original packaging.

Other non-returnable items:

* Gift cards

*Original and personalized works

To complete your return, we require a receipt or proof of purchase.

In some cases, only partial refunds are granted: (if applicable)

* Items showing obvious signs of use

*Any item that is not in its original condition, damaged or missing parts for a reason not due to our error.

* Any item returned more than 30 days after delivery

Refunds (if applicable)

Once your return has been received and inspected, we will email you to let you know that we have received the returned item. We will also let you know if your refund is approved or declined.

If approved, your refund will then be processed and your original credit card or payment method will be credited automatically within a few days.

Delayed or missing refunds (if applicable)

If you haven't received a refund yet, double-check your bank account first.

Then contact your credit card company, as it may take some time for your refund to appear officially.

Then contact your bank. Posting a refund is often preceded by a processing time.

If you have taken all these steps and still have not received your refund, contact us at the following address: stephhoule517@gmail.com. Sale or promotion items (if applicable)

Only regular priced items are refundable. Unfortunately, sale or promotion items are not.

Exchanges (if applicable)

We only replace items that were originally defective or damaged. If you need to replace yours with the same item, email us at stephhoule517@gmail.com and send your item to: 215 rue George VI, Terrebonne, QC, j6y 1p1, Canada.

Gifts

If the item was marked as a gift at the time of purchase and shipped directly to you, you will receive a gift credit for the equivalent value of the returned item. Once the returned item has been received, a gift voucher will be sent to you by post.

If the item was not marked as a gift at the time of purchase, or if the gift giver had the order sent to themselves with the intention of delivering it to you later, her that we will send the refund and she will therefore know that you have returned her gift.

Shipping

To return your product, you must send it to the following postal address: 215 rue George VI, Terrebonne, QC, j6y 1p1, Canada.

The shipping costs associated with returning your item are your responsibility. They are not refundable. If you receive a refund, the cost of return shipping will be deducted.

Depending on where you live, the time it takes to receive your exchanged product may vary.

If you are shipping an item valued over $75, we recommend using a trackable shipping service or insuring your shipment. We do not guarantee that we will receive the returned item.

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Privacy policy of stephaniehartiste

This Privacy Policy describes how your personal information is collected, used and shared when you visit or make a purchase on www.stephaniehartiste.com (the “Site”).

PERSONAL INFORMATION COLLECTED

When you visit the Site, we automatically collect certain information about your device, including information about your web browser, IP address, time zone, and some of the cookies that are installed on your device. In addition, as you browse the Site, we collect information about the web pages or individual products you view, the websites or search terms that brought you to the Site, as well as information about how how you interact with the Site. We refer to this automatically collected information as “Device Information”.

Here is a list of cookies we use. We have listed them here for you to choose whether you want to allow them or not.

_session_id, unique session identifier, allows Shopify to store information about your session (referrer, landing page, etc.).

_shopify_visit, no data held, persists for 30 minutes from the last visit. Used by our website provider's internal statistics tracking system to record the number of visits.

_shopify_uniq, no data held, expires at midnight (depending on visitor location) the following day. Calculates the number of visits to a store per unique customer.

cart, unique identifier, persists for 2 weeks, stores your shopping cart information.

_secure_session_id, unique session identifier

storefront_digest, unique identifier, undefined if the store has a password, it is used to know if the current visitor has access.

- “Log files” track Site activity and collect data such as your IP address, the type of browser you use, your Internet service provider, your referring and exit pages, and your timestamp data (date and hour).

- "Web beacons", "beacons" and "pixels" are electronic files that record information about how you browse the Site.

[[INSERT DESCRIPTIONS OF OTHER TYPES OF TRACKING TECHNOLOGIES YOU USE]] Additionally, when you make or attempt to make a purchase through the Site, we collect certain information from you, including your name, billing, shipping address, payment information (including your credit card numbers [[INSERT OTHER ACCEPTED PAYMENT METHODS, IF APPLICABLE]], email address, and phone number. This information automatically collected is referred to as "Order Information".

[[INSERT ANY OTHER INFORMATION YOU COLLECT, IF APPLICABLE: OFFLINE DATA, DATA/LISTS PURCHASED FOR MARKETING PURPOSES]]

When we use the term “Personal Information” in this Privacy Policy, we are referring to both Device Information and Order Information.

HOW DO WE USE YOUR PERSONAL INFORMATION?

Generally, we use the Order Information we collect to process any order placed through the Site (including to process your payment information, arrange shipment of your order, and provide you with invoices and/or order confirmations). In addition, we use this Order Information to:

communicate with you; assess potential fraud or risk; And

where consistent with the preferences you have communicated to us, provide you with information or advertisements regarding our products or services.

[[INSERT OTHER USES THAT ARE MADE OF ORDER INFORMATION]]

We use the Device Information (in particular your IP address) that we collect to assess potential fraud or risk and, more generally, to improve and optimize our Site (for example, by generating analytics on how our customers browse and interact with the Site, and to assess the success of our advertising and marketing campaigns).

[[INSERT OTHER USES OF DEVICE INFORMATION, INCLUDING ADVERTISING AND RETARGETING]]SHARING YOUR PERSONAL INFORMATION

We share your Personal Information with third parties who help us use it for the purposes described above. For example, we use Shopify to host our online store – to learn more about how Shopify uses your Personal Information, please visit: https://www.shopify.fr/legal/privacy. We also use Google Analytics to better understand how our customers use the Site – to learn more about how Google uses your Personal Information, please visit: https://www.google.com/intl/fr/ policies/privacy/. You can also deactivate Google Analytics here: https://tools.google.com/dlpage/gaoptout.

Finally, we may also share your Personal Information to comply with applicable laws and regulations, to respond to a subpoena, search warrant or other legal request for information that we receive, or to protect our rights.[[ INCLUDE THE FOLLOWING PARAGRAPH IF YOU ARE USING REMINDER MARKETING OR TARGETED ADVERTISING]]

BEHAVIORAL ADVERTISING

As indicated above, we use your Personal Information to provide you with targeted advertisements or marketing messages that we believe may be of interest to you. To learn more about how targeted advertising works, you can visit the Network Advertising Initiative (NAI) information page at: http://www.networkadvertising.org/understanding-online-advertising/ how-does-it-work.

You can opt out of targeted advertising here:

[[

INCLUDE DEACTIVATION LINKS FOR USED SERVICES.

SOME COMMON LINKS:

FACEBOOK – https://www.facebook.com/settings/?tab=ads

GOOGLE – https://www.google.com/settings/ads/anonymous

BING – https://about.ads.microsoft.com/fr-fr/resources/policies/personalized-ads

]]In addition, you can opt out of some of these services by visiting the Digital Advertising Alliance opt-out portal at https://optout.aboutads.info/?c=3&lang=en.

DO NOT FOLLOW

Please note that we do not change our Site's data collection and use practices when we detect a "Do Not Track" signal on your brows

YOUR RIGHTS

If you are a European resident, you have a right to access the personal information we hold about you and you can request that it be corrected, updated or deleted. If you wish to exercise this right, please contact us using the contact details set out below. In addition, if you are a European resident, please note that we process your information for the purpose of fulfilling our contractual obligations to you. regard (for example if you place an order on the Site) or to pursue our legitimate business interests, listed above. Please also note that your information will be transferred outside of Europe, including to Canada and the United States.

DATA RETENTION

When you place an order through the Site, we retain your Order Information for our records, unless and until you ask us to delete it.

CHANGES

We may modify this Privacy Policy from time to time to reflect, for example, changes to our practices or for other operational, legal or regulatory reasons.

To learn more about our privacy practices, if you have any questions, or if you wish to file a complaint, please contact us by email at stephaniehartiste@gmail.com, or by mail at the following address: 215 rue George vi, Terrebonne, QC, j6y 1p1, Canada

TERMS OF USE

This website is operated by stephaniehartiste. Throughout the site, we use the terms “we”, “us” and “our” in reference to stephaniehartiste. This website, including all information, tools and services to which it gives access, is offered by stephaniehartiste to the user that you are, provided that you accept all the terms, conditions, policies and notices stipulated here.

By visiting our site and/or purchasing something from our company, you are taking part in our "Service" and agreeing to be bound by the following terms and conditions ("Terms and Conditions", "Terms of Service"). ”), including by the terms, conditions and policies mentioned herein and/or accessible by hyperlink. These Terms of Use apply to all users of the Site, including, without limitation, individuals who are visitors, vendors, customers, merchants and/or content providers. Please read these Terms of Use carefully before accessing and using our website. By accessing or using any part of the Site, you agree to be bound by these Terms of Use. If you do not agree to all of the terms and conditions of this Agreement, you may not be able to access the Website or use its Services. If these Terms of Use are considered an offer, acceptance is expressly limited to them.

Any new tools or features that are added to this store are also subject to the Terms of Service. You can review the most recent version of the Terms of Service at any time on this page. We reserve the right to update, change or replace any part of these Terms of Service by posting such updates and/or changes to our website. It is your responsibility to check this page from time to time to see if any changes have been made. By continuing to access or use the Website after any changes are posted, you accept those changes. Our store is hosted on Shopify Inc. This company provides us with the online e-commerce platform that allows us to sell our products and services to you.

SECTION 1 – ONLINE STORE TERMS OF USE

By accepting these Terms of Use, you represent that you have reached or exceeded the age of majority in your region, province or state and that you have given us permission to allow any minor dependents of yours to use this site.

You must not use our products for any illegal or unauthorized purpose in any way, or violate any laws in your jurisdiction when using the Service (including, but not limited to, copyright laws).

You must not transmit worms, viruses or any code of a destructive nature.

A breach or breach of any of the Terms will result in immediate termination of your Services.

SECTION 2 – GENERAL CONDITIONS

We reserve the right to refuse to serve anyone at any time and for any reason.

You understand that your content (excluding your credit card information) may be transferred unencrypted and that this includes (a) transmissions over multiple networks; and (b) changes made for the purpose of conforming and adapting to technical requirements of connecting networks or devices. Your credit card information is always encrypted when transferred over networks.

You agree not to reproduce, duplicate, copy, sell, resell or exploit any part of the Service, any use of the Service or any access to the Service, or any contact on the website through which the Service is provided, without our authorization. expressly written.

The headings used in this agreement are included for convenience only and will not limit or otherwise affect these Terms.

SECTION 3 – ACCURACY, COMPLETENESS AND TIMELINESS OF INFORMATION

We cannot be held responsible if the information offered on this site is inaccurate, incomplete or out of date. The material on this site is provided for general information only and should not be relied upon or relied upon as the sole basis for making decisions without consulting more substantial, more accurate, more complete or more current sources of information. If you rely on the content of this site, you do so at your own risk.

This site may contain certain historical data. By definition, historical data is not current and is provided for your reference only. We reserve the right to modify the contents of this site at any time, but we have no obligation to update any information it contains. You acknowledge that it is your responsibility to monitor changes to our site.

SECTION 4 – SERVICE AND PRICE CHANGES

The prices of our products are subject to change without notice.

We reserve the right to modify or discontinue the Service (or any part thereof) at any time without notice.

We shall not be liable to you or to any third party for any price change, or any modification, suspension or discontinuance of the Service.

SECTION 5 – PRODUCTS OR SERVICES (if applicable)

It is possible that certain products or services are only available online through the website. The quantities of these products or services may be limited and their return or exchange may be strictly subject to our Return Policy.

We have made every effort to present as accurately as possible the colors and images of the products appearing on the store. However, we cannot guarantee the accuracy of the display of colors on your computer screen. We reserve the right, but are not obligated, to limit the sale of our products or Services to any particular person, geographic region or jurisdiction. We allow ourselves to exercise this right on a case-by-case basis. We reserve the right to limit the quantities of any products or services we offer. All product descriptions and pricing are subject to change at any time, without notice and at our sole discretion. We reserve the right to discontinue the sale of any product at any time. Any product or service offer on this site is void where prohibited by law.

We do not warrant that the quality of any products, services, information or other materials you purchase or obtain will meet your expectations or that any errors in the Service will be corrected.

SECTION 6 – ACCURACY OF BILLING AND ACCOUNT INFORMATION

We reserve the right to refuse any order you place with us. We may, in our sole discretion, limit or cancel quantities purchased per person, per household or per order. These restrictions may include orders placed by or on the same customer account, the same credit card and/or orders using the same billing and/or shipping address. If we change or cancel an order, we may attempt to notify you by contacting you using the email address and/or billing address or phone number provided at the time of ordering. . We reserve the right to limit or prohibit orders that we believe appear to have been placed by dealers, resellers or distributors. You agree to provide current, complete and accurate purchase and account information for all purchases made at our store. You agree to promptly update your account and other information, including your email address and credit card numbers and their expiration dates, so that we can complete your transactions and contact you as needed.

For more information, please see our Return Policy.

SECTION 7 – OPTIONAL TOOLS

We may provide you with access to third-party tools that we do not monitor, control or manage.

You acknowledge and agree that we provide you with access to such tools "as is" and "as available", without warranties, representations or conditions of any kind and without any endorsement. We are not responsible for anything that may result from or be related to your use of optional third-party tools.

Any use by you of optional tools offered through the Site is entirely at your discretion and risk. In addition, it is your responsibility to find out about the conditions under which these tools are provided by the third party provider(s) concerned and to accept these conditions.

We may also in the future offer new services and/or features through the website (including the release of new tools and resources). These new services and/or features will also be subject to these Terms of Use

ARTICLE 8 – THIRD-PARTY LINKS

Certain content, products and services accessible through our Service may include materials from third parties.

Third-party links on this site may redirect you to third-party websites that are not affiliated with us. We are under no obligation to review or evaluate their content or accuracy, nor do we warrant or assume any responsibility for the content or websites, or other content, products or services from third party sources.

We are not responsible for any harm or damages related to the purchase or use of goods, services, resources, content or any other transaction related to these third-party websites. Please read the policies and practices of these third parties carefully and make sure you understand them before engaging in any transaction. Complaints, claims, concerns or questions regarding third party products should be directed to those same third parties.

ARTICLE 9 – COMMENTS, FEEDBACK AND OTHER SUBMISSIONS

If, at our request, you submit specific content (for example, as part of your participation in competitions), or if, without our request, you send creative ideas, suggestions, proposals, plans or other materials, whether online, by e-mail, by post or otherwise (collectively, "Comments"), you grant us the right, at any time and without restriction, to modify, copy, publish, distribute, translate and use in any media any comments you send to us. We are and shall be under no obligation (1) to maintain any comments in confidence; (2) to compensate anyone for any comments provided; or (3) respond to comments.7. We may, but have no obligation to, remove content and Accounts containing content that we determine, in our sole discretion, are unlawful, offensive, threatening, libelous, defamatory, pornographic, obscene or otherwise objectionable or violates the intellectual property of a party or these Terms of Use. You agree that your comments must not in any way infringe the rights of third parties, including copyright, trademark, privacy, personality or any other personal or intellectual property right. You further agree that your comments shall not contain any unlawful, abusive or obscene material, or contain any computer virus or other malware that could in any way affect the operation of the Service or any related website. You may not use a false e-mail address, pretend to be someone you are not, or attempt to mislead us or third-parties as to the origin of any comments. You are fully responsible for all comments you submit and their accuracy. We are not responsible for any comments posted by you or any third party.

ARTICLE 10 – PERSONAL INFORMATION

The transmission of your personal information to our store is governed by our Privacy Policy. Click here to view our Privacy Policy.

ARTICLE 11 – ERRORS, INACCURACIES AND OMISSIONS

Occasionally there may be information on our site or in the Service that contains typographical errors, inaccuracies or omissions, relating to descriptions, pricing, promotions, offers, shipping charges, delivery times and product availability. We reserve the right to correct any errors, inaccuracies or omissions, and to change or update information, even to cancel orders if any information in the Service or on any related website is inaccurate, and this, at any time without notice (including after you have placed your order).

We are under no obligation to update, change or clarify any information set forth in the Service or any related website, including but not limited to price information, except as required by law. No specific update or refresh date applied to the Service or any related website can be defined to indicate that all of the information offered in the Service or on any related website has been modified or updated.

ARTICLE 12 – PROHIBITED USES

In addition to other prohibitions as set forth in the Terms of Service, you are prohibited from using the site or its content:

(a) for any unlawful purpose; (b) to induce others to perform or participate in any unlawful acts; (c) to violate any local ordinance or international, federal, provincial or state regulation, rule or law; (d) to infringe or violate our intellectual property rights or those of third parties; (e) to harass, abuse, insult, harm, defame, slander, disparage, intimidate, or discriminate against anyone based on gender, sexual orientation, religion, ethnicity, race, age, national origin or disability; (f) to submit false or misleading information; (g) to post or transmit viruses or any other type of malicious code that will or could be used to compromise the functionality or operation of the Service or any site related web, as well as other websites or the Internet; (h) to collect or track the personal information of others; (i) to spam, phish, hijack a domain, extort information, browse, explore or scan the web; (j) for obscene or immoral purposes; or (k) to disrupt or circumvent the security measures of the Service or any related site, as well as other websites or the Internet. We reserve the right to terminate your use of the Service or any related website for violating any prohibitions on use

ARTICLE 13 – EXCLUSION OF WARRANTIES AND LIMITATION OF LIABILITY

We do not warrant, warrant or represent that your use of our Service will be uninterrupted, secure, timely or error-free.

We do not warrant that the results that may be obtained from using the Service will be accurate or reliable.

You agree that, from time to time, we may withdraw the Service for indefinite periods or cancel it at any time without notice. You expressly agree that your use of the Service, or your inability to use it, is at your sole risk. The Service and all products and services provided to you through it are (unless expressly stated by us) provided "as is" and "as available" for your use, without representation , warranties or conditions of any kind, either express or implied, including all implied warranties or conditions of merchantability or merchantability, fitness for a particular purpose, durability, title and non-infringement.stephaniehartiste , our directors, officers, employees, affiliates, agents, contractors, interns, suppliers, service providers and licensors shall not be liable for any injury, loss, claim, or any direct, indirect, incidental, punitive, special or consequential, including but not limited to loss of profits, revenue, savings or data, replacement costs or other similar damages damages, whether in contract, tort (even in negligence), strict liability or otherwise, arising out of your use of the Service or any service or product using it, or any other claims related in any way whether it be your use of the Service or any product, including but not limited to errors or omissions in any content, or any loss or damage arising from the use of the Service or any content (or product) posted, transmitted or made available through the Service, even if you have been advised of the possibility that they may occur. Because some states or jurisdictions do not allow the exclusion or limitation of liability for consequential or incidental damages, our liability in such states or jurisdictions shall be limited to the maximum extent permitted by law.

ARTICLE 14 – INDEMNIFICATION

You agree to indemnify, defend and hold stephaniehartiste and our parent, subsidiaries, affiliates, partners, officers, directors, agents, contractors, licensors, service providers, subcontractors, suppliers, interns and employees harmless. any claim or demand, including reasonable attorneys' fees, made by any third-party due to or arising out of your breach of these Terms of Service or the documents they incorporate by reference, or your violation of any laws or rights of a third party.

ARTICLE 15 – SEVERABILITY

In the event that any provision of these Terms of Service is determined to be unlawful, void or unenforceable, such provision shall nevertheless be enforceable to the fullest extent permitted by law, and the unenforceable portion shall be deemed severed from these Terms of Service. use, without this judgment affecting the validity and applicability of the other provisions.

ARTICLE 16 – TERMINATION

The obligations and liabilities incurred by the parties prior to the termination date shall survive the termination of this Agreement for all purposes.

These Terms of Use will survive unless and until terminated by either you or us. You may terminate these Terms of Service at any time by notifying us that you no longer wish to use our Services, or when you cease using our site. If we determine or suspect, in our sole discretion, that you are not complying with or that you have breached any term or provision of these Terms of Service, we also may terminate this agreement at any time without notice. You will then remain liable for all amounts owing up to and including the date of termination, as a result of which we may deny you access to our Services (or any part thereof).

ARTICLE 17 – ENTIRE AGREEMENT

Any failure by us to exercise or enforce any right or provision of these Terms of Service shall not constitute a waiver of such right or provision.

These Terms of Service or any other policies or operating rules posted by us on this site or relating to the Service constitute the entire understanding and agreement between you and us and govern your use of the Service. . They supersede all prior and contemporaneous agreements, communications and proposals, oral or written, between you and us (including, but not limited to, any prior version of the Terms of Service). interpretation of these Terms of Use shall not be construed against the drafting party.

ARTICLE 18 – APPLICABLE LAW

These Terms of Service, as well as any separate agreement by which we provide the Services to you, are governed by and construed under the laws of 215 rue George vi, Terrebonne, QC, j6y 1p1, Canada.

ARTICLE 19 – CHANGES MADE TO THE CONDITIONS OF USE

You can review the most recent version of the Terms of Service at any time on this page.

We reserve the right, at our sole discretion, to update, change or replace any part of these Terms of Service by posting such updates and/or changes to our website. It is your responsibility to check our website from time to time to see if any changes have been made. By continuing to access or use our website and the Service after we post any changes to these Terms of Service, you agree to those changes.

ARTICLE 20 – CONTACT DETAILS

Questions relating to the Terms of Service should be sent to us at stephaniehartiste@gmail.com.